A lawyer has been suspended from the profession by the Solicitors Disciplinary Tribunal for some extraordinary behaviour, which included creating completely fictional progress on her files.

30-year-old Claire Tunstall was reported to the SRA by her firm, Scott Duff and Co Solicitors, for fabricating the contents of a file. Tunstall, who had two years post-qualification experience, had manufactured almost everything on it, including advice from counsel, an admission of guilt by the defendant and two expert reports by an orthopaedic surgeon.

On another occasion, she had panicked when a client "went mad down the phone" because the defendant hadn't agreed to pay an interim settlement, and pretended the other side had changed its mind and sent her client a cheque for £2,000 from the firm's office account.

Tunstall also paid £1,000 of the firm's money to a third client when he told her that he thought the defendant's settlement offer of £3,000, which she had already accepted, was too low. Tunstall told the SRA she "let the client manage her".

Tunstall admitted breaching SRA Principles 2, 4, 5 and 6, but denied acting dishonestly. The SDT agreed. In its judgment it called her behaviour "quite extraordinary", but ruled that she had acted in a "blind panic" in "extremely difficult circumstances".

    "Orthopaedic surgery. Think."

Tunstall said Scott Duff and Co had dumped 130 files on her when she qualified and gave her ten new client appointments every week. She said she was also secretly put in charge of the firm's Keswick office by her supervising partner because he took frequent, days-long trips to Scotland. However he forbade her from telling other partners about his absences, and told her that if she complained the whole office would be shut down.

The SDT suspended Tunstall indefinitely but did not strike her off, saying she had been placed in an "invidious" and "wholly unacceptable" position by her firm. Tunstall is now working outside the legal profession.

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Comments

Anonymous 14 August 15 09:53

Strange position by Tunstall. 130 cases were dumped on her so she started making up ghost files. I would take the suggestion that she was covering for a partner with a pinch of salt.

Anonymous 14 August 15 10:11

I read the SDT decision, which can be found here (http://www.solicitorstribunal.org.uk/Content/documents/11289.2014.Tunstall.pdf) and found the whole thing extremely harsh on Ms. Tunstall. It's far too common for partners to disappear like this leaving associates with unmanageable workloads - no wonder some resort to such extreme measures under stress.

Anonymous 14 August 15 10:46

Anon 8:43 she manufactured the contents of the files, not the files themselves. If she was given too many files to do the actual work it doesn't seem far-fetched that she would produce fake work instead.

Anonymous 14 August 15 11:17

Stress is a funny old thing. I can think of several incidences of "phantom crappers" in law firms I have worked in (and people putting their excreta into soap dispensers apparently). When put against this Ms Tunstall's activities seem entirely plausible. I do feel sorry for her.

Anonymous 14 August 15 12:19

When I started reading this pieace I thought "you crazy idiot", but by the end I actually felt quite sorry for her. She was clearly in over her head and acting in desperation. Whilst I think she should have had a bit more backbone and told the partner(s) where to shove his files, I understand that when you're backed into a corner like that you do not always act rationally.

Anonymous 14 August 15 18:52

What action is being taken against the partner? Surely there's a case against him, if not from the SDT, then from the other partners at his firm?

Sadly, I suspect the answers to this is "Nothing- he's been allowed to resign from his firm with his head held high and there will be no action taken by the regulator". It's such a joke- the disciplinary process picks up the infractions that the younger end of the profession commits, but the far more damaging actions by those who supposedly have responsibility are left alone.

Anonymous 15 August 15 10:21

We've all made mistakes when under extreme pressure. I've issued claims for the wrong amount, send correspondence to the wrong people, left files inactive for slightly too long...but there is ALWAYS a way out. Unfortunately it involves taking ownership of your mistakes and speaking up. Whilst I feel for Tunstall I just don't understand her way of dealing with the whole situation. I'd rather have an angry client than be struck off.

Anonymous 16 August 15 01:44

Sounds like home and work problems arose at about the same time for the girl from reading the judgment.

Seems she is happier now in a less stressful job.

Roll On Friday 20 August 15 21:24

The comments here amount to hypocritical middle-class shite. Pretending to care about somebody to make yourselves feel better.

She falsified the contents of client files and lied to clients. That's dishonesty and warrants a striking-off.

The reason she has been treated leniently, both in the SDT and here, is because she is female. If the perpetrator had been a man, he would not have enjoyed any sympathy.