Firm of the Year

Pass judgment on your firm and take the RollOnFriday Firm of the Year 2018 survey. 20 seconds of graft for a lifetime of satisfaction. If you're in-house, there's a poll for you, too
  

GlamSol 2017

  

Discussion

Discussion
The discussion board has the answers to all life's questions. Get advice on how to get a job, where to work, how your salary matches up and where to go after hours.
  

Find a Job

With the market picking up, don't miss out on Job Search for all the best vacancies from the World's leading law firms.
  
  

Top Stories 2016

Send Us Your News
Exclusive: Addleshaw Goddard in ironic email blunder
27 May 2016
Rate it
0

Addleshaw Goddard has made an ironic error after accidentally revealing the identities of a number of its clients to each other while trying to promote a data protection event.

Earlier this week the firm sent an email to clients advertising the benefits of attending an Addleshaw Goddard seminar on data protection. One of the highlighted points for consideration was the "Practical steps to ensure your suppliers do not put you in breach of data protection law”. Unfortunately the email was sent without blind-copying any of the recipients. As one commented to RollOnFriday, the irony of making a "cock-up in an email selling your services in relation to data protection is almost off the scale".

    "It's like ten thousand spoons when all you need is a knife."

The other strand of the seminar was “How to conduct a security review and what to include in your data breach response plan”. Clients witnessed Addleshaw's data breach response plan first-hand when the firm swiftly dispatched the dreaded ‘recall’ email, which "only served to highlight the slip-up even further". One client suggested to RollOnFriday that it might be a cunning ruse to create a practical example for the upcoming talk.

A spokesman said, "On this occasion we clearly haven't put into practice what we preach. It was an uncharacteristic faux pas and we immediately apologised to those contacts on the distribution list".

Comments

Feel free to enter your comments on the news story below, subject to our terms and conditions. Please note that comments are subject to moderation and so will not appear immediately.

Please keep it nice. Thanks.

anonymous user
27/05/2016 09:35
Rate it
1
Report as offensive
Mass emails? Even teeny firms have a CRM database with a mailer - it's even more embarrassing for AG to show how little they have invested in their own technology.
anonymous user
27/05/2016 09:42
Rate it
0
Report as offensive
I got this. Come to think of it, not sure I consented to marketing emails in the first place...
anonymous user
27/05/2016 10:15
Rate it
0
Report as offensive
If by "immediately apologised" they meant "recalled the original email and then resent it shortly afterwards with addressees blind copied" then yes, they apologised. I, however, am still waiting for any apology in the traditional sense! Also, the addressees (too many to count) weren't clients, simply Linkedin contacts of the sender whose emails they had scraped off the website. Poor form.
anonymous user
27/05/2016 10:28
Rate it
0
Report as offensive
Not really a suprise...
anonymous user
27/05/2016 11:01
Rate it
0
Report as offensive
It's not the first time AG has had issues like this.

"Addleshaw Goddard in massive HR email cock-up"

http://www.rollonfriday.com/Default.aspx?TabId=382&FirmId=77&Id=2461&fromTab=68¤tIndex=0
anonymous user
27/05/2016 11:18
Rate it
0
Report as offensive
10:15 - How could you possibly know that?
anonymous user
27/05/2016 12:18
Rate it
0
Report as offensive
Proving once again how utterly rubbish the various "awards" and associated events are, please note that Addleshaws was "highly commended" in the "Next Generation Innovation" in the dim dark and distant past of 2015: http://www.legalweek.com/legal-week/news/2409930/first-legal-innovation-awards-recognises-new-thinking-in-law
anonymous user
27/05/2016 13:03
Rate it
0
Report as offensive
Any out of work CRM managers...On your marks, get ready, goooooooooooo!
anonymous user
27/05/2016 14:19
Rate it
0
Report as offensive
Let's not allow ourselves to be preferably unheard by those who would not recognise our contribution to this world
anonymous user
27/05/2016 16:01
Rate it
0
Report as offensive
Haha, I remember the HR trainee review thing. The funny part is that they claimed it was a 'junior member' of the HR team, when it was actually the head of HR.